Startups
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Does customer service create a formidable sales channel?
In the last few years, customer service and customer experience have changed to the core. If you ask the top management today in any internet company what is the top priority of the business, the answer would be “Customer Experience” by a long margin. Read more
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Interview – Bankers life post demonetisation
My dad has been a banker for last 30 years now. Since I started understanding, it has at least been 15 years. During initial days’ things were different as it was a semi-government bank. But, soon things changed and my dad was a part of one of the largest private banks in India. The life Read more
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Fear of Appreciation
A simple thank you by your boss, or a small token of remembrance do wonders to the moral of employees and helps create a cohesive team. This helps a team go that extra mile and deliver great results. Everyone like being appreciated and we have enough good reasons for it, like: People think that they Read more
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